HP enhances customer relationship management service offering – Computer Business Review

HP enhances customer relationship management service offering
Computer Business Review
HP said it has upgraded its customer relationship management (CRM) services that allow clients to communicate with customers through social media channels and deliver new products and services that are aligned with customer requirements.
Aegis Launches Cloud-Based Social Media Experience Management Platform AegisLISAMarketWatch (press release)

all 7 news articles »

[...]

You might also like

Aegis Launches Cloud-Based Social Media Experience Management Platform AegisLISA – MarketWatch (press release)
Aegis Launches Cloud-Based Social Media Experience Management Platform AegisLISAMarketWatch (press release)DALLAS,...
Social sources with CRM can be useful sales tool: Ovum
For years, customer service and sales people have been using customer relationship management (CRM) solutions...
Stream Unveils Social Media Service Offering for Customer Relationship Management – MarketWatch (press release)
Stream Unveils Social Media Service Offering for Customer Relationship ManagementMarketWatch (press release)According...
Dell, Salesforce.com deepen partnership around SMB cloud app delivery
Dell is rounding out its cloud CRM (customer relationship management) service with the addition of Salesforce.com's...

Social media training for all – Business Management Daily

Social media training for all
Business Management Daily
by Office Technology Today on March 18, 2012 3:00pm by Kimberly Deas Social media can be a double-edged sword for many companies. Without proper training, social media can leak inside information, reveal trade secrets or simply provide misinformation.

[...]

You might also like

Project Management Training Improves Success Rates
Project managers seeking training funds have new evidence that training improves project success rates,...
10 Ways Poor Training Can Cause ERP Implementations to Fail
When outside training consultants assess ERP implementations already in progress, they act very much...
Strategy: The ‘Best Determinant’ of Project Success
Many factors influence project success and failure, including schedules, resources and funding. But new...
New AIIM Social Media Governance Training Program – MarketWatch (press release)
New AIIM Social Media Governance Training ProgramMarketWatch (press release)SILVER SPRING, MD, Apr 25,...

Niemann Capital Management Announces Social Media Launch – MarketWatch (press release)

Niemann Capital Management Announces Social Media Launch
MarketWatch (press release)
SCOTTS VALLEY, Calif., Mar 14, 2012 (BUSINESS WIRE) — Niemann Capital Management (NCM), an innovative tactical allocation firm that uses relative strength and trend following strategies, today announced it has launched a social media program designed

and more »

[...]

You might also like

Delphi Capital Management Opts for Cloud Storage
Phil Mentesana, chief technology officer at Delphi Capital Management, knew that backing up critical...
Brinker Capital Launches Comprehensive Social Media Program; Empowers Advisors … – MarketWatch (press release)
Brinker Capital Launches Comprehensive Social Media Program; Empowers Advisors ...MarketWatch (press...
Engage121 Launches Agency Edition — Social Media Management Software – MarketWatch (press release)
Engage121 Launches Agency Edition -- Social Media Management SoftwareMarketWatch (press release)NORWALK,...
Bi3 Solutions Announces Social Media Marketing Applications – MarketWatch (press release)
Bi3 Solutions Announces Social Media Marketing ApplicationsMarketWatch (press release)Bi3 Solutions,...

NLRB on social media: Facebook firing didn’t break law – Business Management Daily


McKnight’s Long Term Care News
NLRB on social media: Facebook firing didn't break law
Business Management Daily
by David B. Ritter on February 1, 2012 11:00am While the law concerning acceptable employee use of social media remains uncertain, the National Labor Relations Board (NLRB) is starting to shed more light on what conduct is acceptable under the National
Understanding the NLRB's Latest Social Media ReportCorporate Counsel
NLRB Report Challenges Validity Of Many Commonly Used Social Media PoliciesMondaq News Alerts (registration)
NLRB offers guidance on employer social media policiesLexology (registration)
JD Supra (press release)
all 26 news articles »

[...]

You might also like

Bad IT management habits: Break them before they break you
Every worker develops a few bad habits -- maybe more than a few -- as the years on the job add up. IT...
Maley: Here’s How Firing REALLY Went Down
Former State of Pennsylvania CISO Robert Maley says there's been a lot of misinformation about his firing....
Anonymous hacker claims he broke into wind turbine systems
Claiming revenge for an "illegitimate firing," someone has posted screenshots and other data, apparently...
Security execs express surprise over CISO’s firing following RSA talk
Several security executives today expressed surprise over the firing of Pennsylvanias chief information...

Columbia Management Launches Social Media Program – Business Wire (press release)

Columbia Management Launches Social Media Program
Business Wire (press release)
BOSTON–(BUSINESS WIRE)–Columbia Management, the seventh largest manager of long-term mutual fund assets in the US, has launched a new social media program to help financial advisors communicate more effectively with clients and prospects.

and more »

[...]

You might also like

Columbia Management Launches Social Media Program – MarketWatch (press release)
Columbia Management Launches Social Media ProgramMarketWatch (press release)BOSTON, Jan 12, 2012 (BUSINESS...
Columbia Management Launches Social Media Program – TheStreet.com (press release)
Columbia Management Launches Social Media ProgramTheStreet.com (press release)By Business Wire 01/12/12...
ExactTarget Launches SocialEngage, Expands Social Media Management Capabilities – Business Wire (press release)
ExactTarget Launches SocialEngage, Expands Social Media Management CapabilitiesBusiness Wire (press release)INDIANAPOLIS--(BUSINESS...
Neustar Launches Social Media Digital Citizenship Program for Kentucky Schools – Business Wire (press release)
Neustar Launches Social Media Digital Citizenship Program for Kentucky SchoolsBusiness Wire (press release)(BUSINESS...

Columbia Management Launches Social Media Program – MarketWatch (press release)

Columbia Management Launches Social Media Program
MarketWatch (press release)
BOSTON, Jan 12, 2012 (BUSINESS WIRE) — Columbia Management, the seventh largest manager of long-term mutual fund assets in the US, has launched a new social media program to help financial advisors communicate more effectively with clients and

and more »

[...]

You might also like

Columbia Management Launches Social Media Program – Business Wire (press release)
Columbia Management Launches Social Media ProgramBusiness Wire (press release)BOSTON--(BUSINESS WIRE)--Columbia...
Columbia Management Launches Social Media Program – TheStreet.com (press release)
Columbia Management Launches Social Media ProgramTheStreet.com (press release)By Business Wire 01/12/12...
VANCOUVER, BRITISH COLUMBIA, May 21, 2012 (MARKETWIRE via COMTEX) — HootSuite … – MarketWatch (press release)
VANCOUVER, BRITISH COLUMBIA, May 21, 2012 (MARKETWIRE via COMTEX) -- HootSuite ...MarketWatch (press...
Brinker Capital Launches Comprehensive Social Media Program; Empowers Advisors … – MarketWatch (press release)
Brinker Capital Launches Comprehensive Social Media Program; Empowers Advisors ...MarketWatch (press...

Macs in your business: InfoWorld’s expert management guide

As the Macintosh becomes a common tool in today's enterprise, IT has much to learn about effectively working with the Apple platform [...]

You might also like

Macintosh buying guide
'Tis the season to do some shopping, and if you've added a new Macintosh to you shopping list, you've...
Macs in Enterprise: Management Headaches Linger
Are you bringing Macs to your corporate environment? Many folks in corner offices want them. Other staffers...
IT’s guide to managing Macs in the OS X Lion era
No longer relegated to the fringe, Macs are fast becoming integral to today's business organization....
Mac enterprise market share to increase 57% in 2011
The Enterprise Desktop Alliance found that Macs are set to make up 5.2 per cent of enterprise systems...

How to write a company social media policy – Edmond Sun

How to write a company social media policy
Edmond Sun
Q: What can I put in my company social media policy? A: As discussed in last week's article on social media law, the National Labor Relations Board has taken the leading role in fashioning the burgeoning law regarding social media speech by employees.
Which online comments are protected? NLRB helps explainBusiness Management Daily

all 3 news articles »

[...]

You might also like

How to Write a Social Media Policy – Inc.com
How to Write a Social Media PolicyInc.comWhether your company is active on social media, your employees...
Google’s new privacy policy breaches European law, say data regulators
Google's new privacy policy does not comply with European data protection law, and the company should...
Is HP Committed to IT Outsourcing?
HP had little to offer in the way of good news last week. The company reported an $8.9 billion loss --the...
Readers sound off: iPhone 4, Nexus One, Facebook privacy
The great thing about blogging is that when I write, you sometimes write back. Here's a sampling of the...

Gartner Reveals the Next Chapter in Modern Business Management: The Social … – MarketWatch (press release)

Gartner Reveals the Next Chapter in Modern Business Management: The Social
MarketWatch (press release)
Analysts at Gartner Symposium/ITxpo, being held here through October 20, will explain how mass collaboration extends beyond social media to enable employees, customers, suppliers and all other stakeholders to participate directly in the creation of

and more »

[...]

You might also like

Gartner: Web content management a billion-dollar business
Gartner now considers Web content management to be an integral part of most enterprises...
Gartner: Cloud-based mobile device management (MDM) getting hot
To place management controls on mobile devices such as tablets and smartphones used in business, the...
Identity management top security priority in Gartner survey
"The No.1 priority is now identity and access management,” says Gartner research director Vic Wheatman,...
Gartner: Businesses must look at info management seriously
Analysts at Gartner have said businesses need to take information management seriosuly and not just rely...

Management Tip of the Day: Recover from social media blunders – Reuters


Reuters
Management Tip of the Day: Recover from social media blunders
Reuters
BOSTON (Reuters) – Social media is legendary for its transparency and speed, but that also means that your mistakes can be wildly visible. Being upfront is a good way to start recovering, says Harvard Business Review. The Management Tip of the Day

and more »

[...]

You might also like

Social Media Mistakes: Some Tips On How To Recover From Online Blunders – Huffington Post
Social Media Mistakes: Some Tips On How To Recover From Online BlundersHuffington Post(Reuters) - Social...
Recover Files From a NAS
After reading Recover Missing Files, Frederic Hugues asked about recovering them from a networked-attached...
MIT system helps companies recover from network intrusion
MIT Computer Science and Artificial Intelligence Laboratory researchers will next week detail a system...
Robots Do ‘Thriller,’ Recover When One Falls Down
In what may be the sweetest instance of robot-on-robot kindness we've seen this week, this group of "Thriller"-dancing...