Raquo | Social Cloudcast

Engage121 Adds Customer Care; Further Enhancing Their Social Customer Service … – MarketWatch (press release)

Engage121 Adds Customer Care; Further Enhancing Their Social Customer Service …
MarketWatch (press release)
NORWALK, CT, May 24, 2012 (MARKETWIRE via COMTEX) — On the heels of being named one of Gartner Research's "Cool Vendors in CRM Customer Service and Social, 2012," Engage121, Inc. announces the release of a major enhancement to its social media …

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Engage121 Adds Customer Care; Further Enhancing Their Social Customer Service … – MarketWatch (press release)
Engage121 Adds Customer Care; Further Enhancing Their Social Customer Service ...MarketWatch (press release)NORWALK,...

Article: Customer Service Tops Social Discussions Across Industries
Vertical-specific topics take a backseat to basic customer care...

Beyond the Arc Launches Service for Social Customer Insights – MarketWatch (press release)
Beyond the Arc Launches Service for Social Customer InsightsMarketWatch (press release)SAN ANTONIO, Oct...

Avoiding customer service backlash on social media channels – Call Centre Clinic News (press release)
Avoiding customer service backlash on social media channelsCall Centre Clinic News (press release)29th...

Sexual offenders and social media: Laws needed to keep kids safe – FOX43.com

Sexual offenders and social media: Laws needed to keep kids safe
FOX43.com
The growing problem has sparked legislation in several states that would either ban or restrict a sex offender from social media sites. Indiana's law, which bans all offenders from social media sites, is now being challenged in the courts.

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Your Kids and Your PCs: Tips for Peaceful Coexistence
How do you keep your PC settings and files safe from your kids, while keeping your kids safe from trouble...

Proposed US privacy watchdog gets mixed reviews
News reports suggesting U.S. President Barack Obama's administration is planning to appoint a new privacy...

Keep Kids Safe Online with OpenDNS FamilyShield
You wouldn't let your kids walk the streets of Amsterdam's Red Light District, but giving them unrestricted...

Gov’t dumps plans to ban sex offenders from Facebook
Proposals to ban sex offenders from social networking sites such as Facebook have been dumped after it...

Enterprises Expanding Use of Spredfast for Social Engagement – MarketWatch (press release)

Enterprises Expanding Use of Spredfast for Social Engagement
MarketWatch (press release)
AUSTIN, Texas, May 24, 2012 /PRNewswire via COMTEX/ — Spredfast, the leading social media management system provider, today released customer data that signals rapid adoption of social media management systems at large enterprises and agencies to …

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Austin startup Spredfast raises $12 million to expand company – Austin American-Statesman
Austin American-StatesmanAustin startup Spredfast raises $12 million to expand companyAustin American-StatesmanAs...

Spredfast Launches Spruce Up Your Social Webinar Series – MarketWatch (press release)
Spredfast Launches Spruce Up Your Social Webinar SeriesMarketWatch (press release)AUSTIN, Texas, May...

Spredfast Raises $12m for Social Media Platform – Daily Research News Online
Daily Research News OnlineSpredfast Raises $12m for Social Media PlatformDaily Research News OnlineSocial...

SXSW Festival Selects Spredfast to Manage Social Media Activity During Interactive – MarketWatch (press release)
ForbesSXSW Festival Selects Spredfast to Manage Social Media Activity During InteractiveMarketWatch (press...

Cake Decorating Magazine Sees Social Media Success – San Francisco Chronicle (press release)

Cake Decorating Magazine Sees Social Media Success
San Francisco Chronicle (press release)
(PRWEB) May 23, 2012 De Agostini's new venture Cake Decorating magazine has seen incredible success with its social media presence. The 90-part series launched in early March this year, and is aimed at teaching basic cake decorating skills to beginners …

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An App For Your Home Decorating Toolbox
Interior decorating projects often require a weekend at the home improvement store. But PPG Industries...

Behold the Robotic Future of Cake Decoration
Developments are still continuing apace in the field of delicious-food-making robots. This time we have...

Cake Wrecks, my new source for video game cakes
Sadly, GameCakes.com went offline January 1, 2010. Since then, no one site as presented itself as a game...

Vocus Social Media Strategy Builder Sees 11500 Users Sign Up in Six Weeks – San Francisco Chronicle (press release)
Vocus Social Media Strategy Builder Sees 11500 Users Sign Up in Six WeeksSan Francisco Chronicle (press...

Tape and Packaging Manufacturer, IPG, Finds Receptive Audience for Social … – MarketWatch (press release)

Tape and Packaging Manufacturer, IPG, Finds Receptive Audience for Social …
MarketWatch (press release)
MONTREAL and BRADENTON, FL, May 23, 2012 (MARKETWIRE via COMTEX) — Since ramping up its social media outreach program one year ago, IPG — a leading manufacturer of industrial and consumer packaging products, tapes, films, and protective coverings …

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NetApp to resell CommVault’s tape backup, snapshot, replication tech
As part of a reseller agreement, NetApp will offer SnapProtect branded software, a packaging of CommVault's...

Oracle boosts speed, capacity of tape drives
Oracle is taking aim at the fast-growing storage demands of large enterprises with the latest version...

TV Can Drive Social Media Activity, Accenture Finds – MediaPost Communications
TV Can Drive Social Media Activity, Accenture FindsMediaPost Communicationsby Erik Sass, 3 hours ago...

Study: Those Social Media Logos On TV Actually Work – TechCrunch
Home Media MagazineStudy: Those Social Media Logos On TV Actually WorkTechCrunchAccording to a new survey...

Fisher Investments Expands Social Media Efforts to UK – MarketWatch (press release)

Fisher Investments Expands Social Media Efforts to UK
MarketWatch (press release)
WOODSIDE, CA, May 23, 2012 (MARKETWIRE via COMTEX) — Based on the success of efforts in the United States, Fisher Investments is expanding its social media outreach to Great Britain with the launch of UK-focused Facebook and Twitter profiles.

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Sears Expands Online Efforts with Launch of Sears Latino Social Media to … – MarketWatch (press release)
Sears Expands Online Efforts with Launch of Sears Latino Social Media to ...MarketWatch (press release)3,...

Fisher Interactive Network Advances Social Media Strategy With New Director of … – MarketWatch (press release)
Fisher Interactive Network Advances Social Media Strategy With New Director of ...MarketWatch (press...

UFood Expands Social Media Efforts, Explores Development in Military Channels – Marketwire (press release)
UFood Expands Social Media Efforts, Explores Development in Military ChannelsMarketwire (press release)UFood...

SourceLink Expands its Social Media Department – MarketWatch (press release)
SourceLink Expands its Social Media DepartmentMarketWatch (press release)20, 2011 /PRNewswire via COMTEX/...

Social media new tool during disasters – Victoria Advocate

Social media new tool during disasters
Victoria Advocate
The use of social media – especially Facebook and Twitter – has changed the landscape of information dissemination. "The Victoria Office of Emergency Management uses a Facebook page to post important information," said Jeb Lacey, emergency management …

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Is there a best certification?
There is no best tool for an undefined job. Nobody can rationally decide whether a hammer or a power...

Information Overload: Social media geotagging can tell others where you are – Victoria Advocate
Information Overload: Social media geotagging can tell others where you areVictoria AdvocateIn this day...

Developers pull tool that allowed unauthorized WP7 apps
The developers of a tool that lets Windows Phone 7 users load applications that aren't in the Marketplace...

Facebook testing tool to push updates onto Twitter
Facebook has confirmed that it's working on a new feature that will automatically re-publish posts on...

Why Twitter Is a Ripe Target for Multicultural Marketers
African-American and Hispanic usage above average...

Is EMC ripe for the picking?
With enterprise companies such as Dell, Cisco and Oracle all looking to move up the data center product...

New British forum aims at making cloud ripe for business
A quarter of British businesses don't understand what is meant by cloud computing...

First Look: Due 1.2
When it comes to task management, the App Store is ripe with all sorts of options for disorganized iPhone...

SoMeBizLife Social Media Conference, May 30 in Doylestown PA, Features More … – Albany Times Union

SoMeBizLife Social Media Conference, May 30 in Doylestown PA, Features More …
Albany Times Union
SoMeBizLife Conference tracks offer social media training and networking for beginners, professionals, nonprofits, business-to-consumer, business-to-business, and entrepreneurs, according to Chuck Hall, SoMeBizLife conference producer.

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SoMeBizLife Social Media Conference, May 30 in Doylestown PA, Features More … – PR Web (press release)
PR Web (press release)SoMeBizLife Social Media Conference, May 30 in Doylestown PA, Features More ...PR...

Zwoor.com Conference and Tradeshow Mobile app adds social media and calendar … – Albany Times Union
Zwoor.com Conference and Tradeshow Mobile app adds social media and calendar ...Albany Times UnionThe...

Social Media Science Ranked as Best Content Distribution Company by topseos … – Albany Times Union
Social Media Science Ranked as Best Content Distribution Company by topseos ...Albany Times UnionIt is...

Summary: New iPhone, mobile apps highlight WWDC keynote
As expected Monday, Apple used its annual developers conference to introduce a new version of the iPhone....

CXM Insight Announces Its Customer Experience Social Media Tracker for Cruise … – Seattle Post Intelligencer

CXM Insight Announces Its Customer Experience Social Media Tracker for Cruise …
Seattle Post Intelligencer
CXM Insight (CXMI), a customer experience management company, announces the launch of its Customer Experience Social Media Tracker for Cruise Lines. While many research companies aggregate and report social media data, CXMI's unique system uses …

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9/11: Stranded on a Ship with 100 CIOs
My 9/11 experience was spent in the company of nearly 100 CIOs, stranded and cut off from most communication...

Article: Online Retailers Fail to Execute Good Customer Experience
Only half of customer experience professionals have a plan in place for measuring results...

Article: Carnival’s Facebook Effort Engages First-Timers
Stephanie Leavitt Senior Manager, Online Experience & Operations Carnival Cruise Lines...

SNL & Social Media Christen Largest Cruise Ship In The World – Inventorspot
Seattle Post IntelligencerSNL & Social Media Christen Largest Cruise Ship In The WorldInventorspotCelebrating...

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