The Grill: W. Craig Fugate

Before becoming administrator for the Federal Emergency Management Agency in May 2009, Craig Fugate was a customer. As director of the Florida Division of Emergency Management, he oversaw the state's response to many hurricanes. Since coming to FEMA, he has responded to disasters such as the tsunami in American Samoa and the massive floods in Tennessee last year. Fugate spoke recently about the need for emergency data feeds, how social media can play a role in disaster response, and his vision of a future that includes a proactive, location-based warning system that contacts cell phone users in harm's way and provides detailed instructions on what to do.